Return Policy

PureFit Pilates 30-Day Refund Policy

At PureFit Pilates, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 30-day refund policy from the date of purchase.

Eligibility for Refunds:

Physical items must be unused, in their original condition, and in their original packaging.

Digital downloads are non-refundable.

How to Request a Refund:

Contact us via our contact page within 30 days of your purchase.

Provide your order number and reason for the refund request.

Our team will review your request and notify you of the approval within 2–5 business days.

Refund Process:

Approved refunds will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Non-Refundable Items:

Digital downloads

Gift cards

Items returned after 30 days

Additional Notes:

Shipping costs are non-refundable unless the return is due to our error.

We recommend using a trackable shipping service for returns to ensure we receive your item.

For any questions about our refund policy, please reach out via our contact page. Your satisfaction is our mission!